Trapbachi

The food was tasty and the wait was around 40 minutes to wait for our meals to come up. It is best to place the order ahead of time. We would have eaten in but it was not set up for that. I was told it was coming soon. Next time I will try the chicken. I had the salmon it was a bit salty, the other meal was salmon and steak. They ate every last piece of the steak so I am guessing it was to his liking.

I’m from out of town and my boyfriend got a haircut by his uncle in the same plaza (shoutout Steady’s Barbershop 💈) and I immediately wanted to try Trapbachi! It did not disappoint! I ordered through UberEats for pickup and it wasn’t actually ready when the app said it would be, but the guy working was super kind and got us our food and out quickly. I got the chicken and shrimp with half fried rice and half noodles teriyaki style. Also veggie rolls. DELICIOUS!!!! The inside had a little seating but it’s not a place to sit down and eat (at least now). The trap punch was also amazing!!! I can’t wait to come back for more trapbachi!!! 😋

I ordered the Habachi Salmon with half rice and noodles, and the Trap Drink. The salmon was seasoned and cooked perfectly, the noodles have a little spice to them which I enjoyed, and the rice was probably my least favorite item, the veggies 😍😍. Trap Drink is good, needed more ice but that's because I like my beverages really cold. I placed my order to go, they don't seem to be set up for dine in. Before I placed my ordered I was warned it would take up to 45 minutes to be ready, be prepared to wait or order online. The staff was super friendly.

Staff in the front was rude. The gentleman was not helpful at all. First told me that the food will take 45 minutes an hour and 20 minutes later I asked him why is it taking so long? He said he takes orders as a con meeting if someone orders online or on the phone for you They will take that order and make it. He didn’t explain that before hand and he told me it would be a 45 minute wait. Also at one point I was the only patron in the restaurant waiting yet they couldn’t make my food so I can leave. They kept creating online orders that were sitting For pick up, I asked for a refund at one point they said it was too long and that the food was almost ready. Also, at one point the gentleman that runs the front counter is talking to someone with his bare hands started touching his face and his nose, and then walk to the back of the house with the forklift. I have no idea if he was touching anything of what was going on back there, when I finally received my food and went home the food was lukewarm I couldn’t call that night to dispute the charge because I got home at 10:45. They said they close at 11 the staff in the front needs to be better with customer service especially handling customers that are waiting for the home that has overlaps the time you originally told them. Not to mention that they are pricing there food as if they were giving you a dining experience a true hibachi experience, but they’re not, but their prices are as if you are there, sitting down and eating, and being served by a waiter But you’re not, and the staff was unpleasant. not once did they apologize for any inconvenience they brought upon me.